Improving customer service reputation
In today's digital era, a business's online reputation is paramount, starting with its website as the first point of contact for potential customers, making a seamless and intuitive ticket booking process essential for positive customer experiences.
How do you design a booking system that works? We ask our Head of Product & Design, Jason Quinn
What are the challenges that face the travel and leisure sector, AI and personalisation. Jason also explains why cyber-security is a design challenge and you should ignore design trends.
From dynamic pricing to AI-powered systems, what does 2025 hold for ticketing?
As the new year rolls on, the challenges that await are discussed with Expian's Managing Director, Yiannis Maglaras.
Frictionless customer booking journeys delivered by innovative ticketing solutions.
The COVID-19 pandemic has ushered in fresh challenges for businesses in the ticketed experience sector, prompting a need for time slot entries, advanced inventory management, and seamless customer experiences.
Is fear preventing you from making more ticket sales? Patrick Gray, our Chief Sales Officer explains….
Patrick Gray, our Chief Sales Officer, explains how attraction operators and event organisers can use Software as a Service (SaaS) systems to drive revenue and why changing your ticketing platform shouldn’t be painful.
Introducing David Orridge, Head of User Experience at Ticknovate
Introducing David Orridge, Head of User Experience at Ticknovate. Skilled in creating great experiences for customers and empowering digital innovation in the business.
We know what it’s like to find a new ticketing system….Why? Because we’ve been there
Our leadership team have sat where you sit, seeking a solution to meet all of their varied requirements. Our Chief Marketing Officer, Clare Newman details the pain and pleasure of finding new booking technology to suit the business' every need.
Innovations and digitalisations that deliver a seamless customer experience (CX)
Covid-19 has dramatically altered the way we live and travel. Ferries, passenger shipping, travel and tourism businesses are finding they need to respond to the demands of a seamless customer experience by integrating innovative new technologies.
Incorporating Ticknovate Limited, joint venture with ABC Leisure Investments Ltd to develop Digitalist’s Ticknovate™ business
Digitalist Group Plc (“Digitalist Group” or “Company”) has decided to enter into an overall arrangement (“Arrangement”) where the business relating to the TicknovateTM product of Digitalist UK Limited, a fully owned subsidiary of the Company.
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