Brittany Ferries – putting their customer experience at the heart of the enterprise.
Experience-centric organizations are rapidly emerging across industries, leveraging digitalization, tech platforms, value ecosystems, and innovative business models to deliver unique customer experiences.
Yiannis Maglaras talks to PhocusWire – How tours and activities businesses can benefit from the COVID crash
Yiannis Maglaras talks to Phocuswire and shares how tours and activities businesses can benefit from the COVID crash.
Ticknovate is appointed by Solent Cruises to manage its ticketing processes and increase inventory sales across the group
Ticknovate, the advanced ticketing platform, has been appointed by Solent Cruises to manage its complex ticketing processes and increase revenue opportunities as it prepares for the reopening of its UK cruises.
Responding to seasonality
‘Tis the season to be jolly, and given the unprecedented events of the last two years organisations have been forced to react to the changing demands of pandemic restrictions as well as the standard seasonal fluctuations.
Ticknovate – the ticketing solution for tours & transportation
The Ticknovate solution has been built to meet complex needs of operations. Providing administrators with full, granular level control over exactly what is sold, via which channel at what price.
Overlook Smart Point of Sale at your peril
The COVID-19 pandemic reshaped the payment landscape, accelerating the adoption of contactless payments as global markets and consumer habits adjusted to a 'new normal,' propelling the payment terminal industry forward.
How do you design a booking system that works? We ask our Head of Product & Design, Jason Quinn
What are the challenges that face the travel and leisure sector, AI and personalisation. Jason also explains why cyber-security is a design challenge and you should ignore design trends.
Navigating the Conundrum: The Challenges of Constrained Ticketing and Booking Software in Museums
This blog post explores the hurdles museums face when their software restricts their ability to adjust prices, upsell, and cross-sell.
Expect a wave of new business for the ferry industry
Ferry businesses globally face dire losses, with up to 100% passenger traffic drop and 50% less vehicle traffic in the past year. Ro-Pax, vital for cargo, struggles with empty passenger decks and government support.
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