06Mar
Maximising Conversions with Upselling and Cross-Selling in Ticketing and Booking Systems
Upselling and cross-selling drive revenue and enhance customer experience. Modern platforms replace outdated systems, enabling seamless booking, dynamic pricing, and personalised offers.
18Feb
Optimising Sales Channels for Attractions
Optimising sales channels helps attractions boost revenue and enhance customer experience. This article covers direct sales, OTAs, resellers, and on-site strategies, showing how modern technology streamlines operations and drives growth.
12Feb
Brittany Ferries – putting their customer experience at the heart of the enterprise.
Experience-centric organizations are rapidly emerging across industries, leveraging digitalization, tech platforms, value ecosystems, and innovative business models to deliver unique customer experiences.
12Feb
Responding to seasonality
‘Tis the season to be jolly, and given the unprecedented events of the last two years organisations have been forced to react to the changing demands of pandemic restrictions as well as the standard seasonal fluctuations.
12Feb
Frictionless customer booking journeys delivered by innovative ticketing solutions.
The COVID-19 pandemic has ushered in fresh challenges for businesses in the ticketed experience sector, prompting a need for time slot entries, advanced inventory management, and seamless customer experiences.
12Feb
Ticknovate – the ticketing solution for tours & transportation
The Ticknovate solution has been built to meet complex needs of operations. Providing administrators with full, granular level control over exactly what is sold, via which channel at what price.
12Feb
Introducing David Orridge, Head of User Experience at Ticknovate
Introducing David Orridge, Head of User Experience at Ticknovate. Skilled in creating great experiences for customers and empowering digital innovation in the business.
12Feb
From dynamic pricing to AI-powered systems, what does 2025 hold for ticketing?
As the new year rolls on, the challenges that await are discussed with Expian's Managing Director, Yiannis Maglaras.
12Feb
Is fear preventing you from making more ticket sales? Patrick Gray, our Chief Sales Officer explains….
Patrick Gray, our Chief Sales Officer, explains how attraction operators and event organisers can use Software as a Service (SaaS) systems to drive revenue and why changing your ticketing platform shouldn’t be painful.
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