news

Navigating the Conundrum: The Challenges of Constrained Ticketing and Booking Software in Museums

This blog post explores the hurdles museums face when their software restricts their ability to adjust prices, upsell, and cross-sell.

Introducing Expian's New Chief Sales Officer: A Visionary Leader with a Passion for Innovation

In the dynamic landscape of technology, finding the right leadership is crucial for success and Expian is excited to welcome Patrick Gray, a seasoned professional to our team as the Chief Sales Officer.

Expian helps Historic Royal Palaces visitors experience history 

Experience-centric ticketing platform, Expian, will partner with the independent charity Historic Royal Palaces, to provide admission and membership solutions across all the historic sites in its care for the next five years.

Meet our new CTO, Andreas Krohn, former Head of IT for ForSea Ferries

We are excited to welcome Andreas Krohn, MSc Computer Science, API specialist and former Head of IT for ForSea Ferries, aboard as Expian’s new Chief Technology Officer.

5 ways to future-proof bookings AND preserve heritage railways

New-look booking platform, Expian is revolutionising the way attractions sell and manage ticketing. With so many historic railways reliant on charitable giving, our integrated platform helps you increase sales and donations.

We’re ready to power the experience economy: Ticknovate becomes Expian

Expian, formerly Ticknovate, embarks on a rebrand, poised to transform admission ticketing and enhance customer experiences.

Ticknovate announces partnership with Rezdy to expand growth

Ticknovate partners with Rezdy, simplifying distribution and offering powerful tools to access a global network of resellers, reinforcing their commitment to the experience economy.

Brittany Ferries - putting their customer experience at the heart of the enterprise.

Experience-centric organizations are rapidly emerging across industries, leveraging digitalization, tech platforms, value ecosystems, and innovative business models to deliver unique customer experiences.

Welcome Christiane Warren

We're thrilled to introduce Christiane Warren to the Ticknovate team as our Product Manager, dedicated to enhancing the customer experience by translating their needs into innovative solutions.

Responding to seasonality

‘Tis the season to be jolly, and given the unprecedented events of the last two years organisations have been forced to react to the changing demands of pandemic restrictions as well as the standard seasonal fluctuations.

Airbnb’s limited foray into experiences helps everyone else

Airbnb’s IPO at the end of last year was an event that was anticipated to give the travel industry a much needed shot in the arm with some positive news. In many ways it was, but for the experiences sector it didn’t quite happen as intended.

Expect a wave of new business for the ferry industry

Ferry businesses globally face dire losses, with up to 100% passenger traffic drop and 50% less vehicle traffic in the past year. Ro-Pax, vital for cargo, struggles with empty passenger decks and government support.