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THE
SOFTWARE

Expian is more than just software—it’s the engine behind unforgettable customer journeys, smarter operations, and sustainable growth. Whether you’re managing a high-volume attraction, a dynamic ferry operation, or a multi-site event series, Expian gives you the tools to sell smarter, operate faster, and scale further.

Built for Agility. Engineered for Scale.

At the heart of Expian is a decoupled, multi-layered software architecture—where each service operates independently, flexibly, and securely. Powered by AWS and guided by modern engineering principles, Expian delivers speed, resilience, and the freedom to innovate without compromise.

01

Versatile and Flexible

Expian’s decoupled software architecture enables seamless adaptation to new requirements. Our system supports a wide range of inventory types, yield management strategies, monetisation techniques, and cross-selling opportunities, giving our clients maximum flexibility
02

Independent components for targeted innovation

By isolating business logic into independent services, new functionality—such as pricing optimisation or fraud prevention—can be deployed within specific domains for focused improvements
03

Focused Specialisation with Seamless Integrations

Expian is not a one-size-fits-all solution. We don’t aim to replace CRM systems, BI tools, or retail POS solutions. Instead, our API-first approach ensures effortless two-way integrations with best-in-class platforms, allowing you to build an ecosystem that works for you
04

Enable adaptive, evolving experiences

The flexible architecture supports a shift from fixed workflows to dynamic customer journeys that can adjust based on demand, behaviour, or context

Why Microservices Matter

01

Flexible by Design

Microservices let you add or upgrade features—like pricing, segmentation, or ticketing flows—without disrupting the rest of the platform.
02

Purpose-Built

Every service is designed for a specific function, ensuring the best possible performance without compromise or unnecessary complexity.
03

Real-Time Ready

Because each service runs independently, the platform can respond instantly to changes in demand, capacity, or customer behaviour.
04

Future-Proof

This modular approach enables safe, continuous innovation—keeping the platform adaptable, scalable, and ready for emerging technologies like AI.

Scalable Infrastructure for Real-Time Performance

01

High-Performance Cloud Hosting

Built on AWS, Expian leverages scalable compute resources and modern cloud services to support demanding workloads with speed and reliability.
02

Serverless Integrations

Expian’s architecture connects seamlessly with AWS services, enabling smooth integrations with analytics, automation, and emerging technologies as your needs evolve.
03

Elastic Scaling on Demand

The platform automatically scales to handle peak periods—whether it’s high-volume ticket sales, real-time pricing updates, or capacity management—without slowing down.
04

Future-Ready Foundations

With a modern, API-first design, Expian is built to grow with your business—whether that means adding new tools, expanding capacity, or adopting next-generation capabilities like AI.

Secure, compliant, and resilient platform designed to protect data, ensure transparency, and provide a trusted foundation for innovation.

01

Transparency and Auditability by Design

Role-based access and tenant isolation ensure data, logs, and activity can be audited with confidence—supporting trust and compliance across the platform.
02

Control and Oversight

Fine-grained permissions and audit trails provide full visibility, making it easier to govern processes and maintain accountability.
03

Secure Environments for Sensitive Data

From ticketing transactions to customer information, Expian’s architecture protects data at every stage with encryption, isolation, and rigorous controls.
04

Compliant by Default

Backed by Cyber Essentials Plus certification and secure coding practices, Expian delivers a safe, resilient foundation—ready to support both today’s operations and tomorrow’s innovations.

Open and AI-ready—built to integrate intelligence wherever it’s needed.

01

Plug-and-play integration with AI tools and platforms

From third-party AI engines to internal data science models, Expian’s API-first architecture allows seamless connection and orchestration across systems.
02

Support for AI-powered personalisation, search, and pricing

Whether you’re integrating OpenAI for conversational booking flows, or a pricing engine for dynamic ticketing, Expian gives you the access and extensibility to embed intelligence deeply.
03

Custom AI experiences across channels

Leverage APIs to create AI-enhanced customer journeys—from chatbot-led bookings to dynamic membership recommendations—across web, POS, and partner portals.
04

Continuous AI innovation without lock-in

Expian’s open standards ensure you can adopt new AI capabilities as they emerge—without being tied to one provider or forced into proprietary limitations.

The software

Expian is more than just software
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The hardware

Ensure your team can serve guests anywhere
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Reporting

Unified reporting across all sales channels
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Integrations

API‑first, open‑standards architecture
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