Powering the experience

Expian, formerly Ticknovate, is an experience-centric ticketing platform uniquely placed to accommodate the complex needs of the Enterprise organisation.

Built to monetise every step of the customer journey

More about our ethos

Today's tourism and transportation organisations require more than basic admission ticketing solutions. There is a growing need to orchestrate offerings to co-create memorable experiences for customers


Expian is an experience-centric ticketing platform uniquely placed to accommodate the complex needs of the Enterprise organisation.

Built for integration

We can deliver a fully integrated digital infrastructure by integrating with CRMs, Accounting solutions, Business Intelligence / Reporting tools, OTAs, third-party suppliers and more.

Fully integrated infrastructure

Key features

Built in collaboration with a leading London sightseeing attraction, Expian is committed to delivering the most feature rich, flexible and extensible ticketing / booking solution.

Handle complex inventory

Customers can manage complex ticketing requirements, for multiple venues all under one roof. Experiences are easily configured, sold or redeemed individually, as groups or via memberships or as bundles via multiple sales channels.

Monetise customer experience and upsell

Using Expian’s web-based Admin interface, easily configure any number of product offerings, including tickets, passes, rentals, upgrades or extras, with inventory managed at a granular level.


Extend the customer experience and cross sell

Customers can curate experiences that extend beyond their own offerings; inspiring and motivating customers to add more to their basket via recommendations, promotions & memberships.

a flexible solution


Expian's modular infrastructure allows the platform to be easily extended and adapted specific to individual sector and client requirements.

This flexibility and ease of use is why Expian has been selected to power the ticketing of sightseeing tours, ferries, historic attractions, heritage railways and other leisure sectors.

View more about Sectors
Set Sail for Innovation: Navigating the Seas of Ferry Operator Ticketing Transformation

Finding yourself on the quest for that perfect ticketing partner? Our CTO, Andreas Krohn was seeking a new ticketing solution whilst he was Head of IT at Forsea Ferries. In this interview, he reveals the benefits of hiring a technology specialist w

How do you design a booking system that works? We ask our Head of Product & Design, Jason Quinn

What are the challenges that face the travel and leisure sector, AI and personalisation. Jason also explains why cyber-security is a design challenge and you should ignore design trends.

Christmas comes early as Expian spreads seasonal joy as LaplandUK releases tickets for 2024

Expian, has successfully supported LaplandUK through its busiest booking period. The festive family attraction in Berkshire expected more than 150,000 people to log on and book tickets when admissions opened, 95% of tickets were sold in 3 hours!