sectors

a flexible solution

Powering the experience economy

Digitisation and innovation can expedite customer loyalty, minimise customer dissatisfaction whilst increasing revenue generation via ancillary services, recommendations and upsells offered to customers. 

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Sightseeing Tours

Whether bus or boat, Expian can reduce operational overheads and streamline efficiencies. Traditionally, highly time-consuming and repeatable tasks can be handled by Expian via a centralised highly intuitive Admin Interface. 

Ferries

Many legacy systems are based on outdated systems architecture where loading and amending of products and ticket types is slow, restrictive and error-prone. Evolution is essential in order to innovate the entire customer experience.

Historic Attractions

Heritage attractions focus on conserving, maintaining and managing their historic and architectural importance. The technology they adopt, however, does not have to be remain in the past.

Heritage Railways

Set-up intricate seating plans consisting of multiple carriages with different compartments and variable pricing, per section, per route, per season. Customers are offered numbered seats and presented with donation options.

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Theme Parks & Racecourses

Many theme parks and racecourses offer fantastic additional experiences that can be enjoyed as part of their day, however, these are not always available at the point of booking the general admission tickets or are a secondary or disjointed offering.

Events

In addition to a basic ticket offering, customers are presented with a wide range of add-ons from merchandise and F&B options to ticket insurance based on the time of their visit and their group size. Via integrations, the system is capable of fulfilling those orders in a streamlined way.

Fully integrated infrastructure

Key features

Built in collaboration with a leading London sightseeing attraction, Expian is committed to delivering the most feature rich, flexible and extensible ticketing / booking solution.

Handle complex inventory

Customers can manage complex ticketing requirements, for multiple venues all under one roof. Experiences are easily configured, sold or redeemed via memberships or as bundles.

Monetise customer experience and upsell

Using Expian’s web-based Admin interface, our customers can manage complex ticketing requirements, for multiple venues or attractions, all under one roof.

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Extend the customer experience and cross sell

Customers can manage complex ticketing requirements, for multiple venues all under one roof. Experiences are easily configured, sold or redeemed via memberships or as bundles.

Introducing Expian's New Chief Sales Officer: A Visionary Leader with a Passion for Innovation

In the dynamic landscape of technology, finding the right leadership is crucial for success and Expian is excited to welcome Patrick Gray, a seasoned professional to our team as the Chief Sales Officer.

Expian helps Historic Royal Palaces visitors experience history 

Experience-centric ticketing platform, Expian, will partner with the independent charity Historic Royal Palaces, to provide admission and membership solutions across all the historic sites in its care for the next five years.

Meet our new CTO, Andreas Krohn, former Head of IT for ForSea Ferries

We are excited to welcome Andreas Krohn, MSc Computer Science, API specialist and former Head of IT for ForSea Ferries, aboard as Expian’s new Chief Technology Officer.